| Acronym | Request | Example |
| N | Name | "It sounds like you are frustrated." |
| U | Understanding | "I cannot imagine what it would be like to be in this situation." |
| R | Respect | "You are asking all the right questions and doing an amazing job of being an advocate for your husband." |
| S | Support | "I will be around to answer any of your questions." |
| E | Explore | "Tell me more about what you are thinking." |
